Privacy Policy

Last updated: May 22, 2026

1. Information We Collect

We collect information you provide when creating an account including email address and preferences. We also collect conversation data to power the memory features of our AI companions.

2. How We Use Your Information

We use your information to provide and improve our service, process payments, and send you service-related communications. We use conversation data solely to personalise your AI companion experience.

3. Data Storage

Your data is stored securely using industry-standard encryption. Conversation memories are stored to provide continuity across sessions. You can delete your data at any time by contacting us.

4. Data Sharing

We do not sell your personal data to third parties. We may share data with service providers who assist in operating our platform, subject to confidentiality agreements.

5. Cookies

We use cookies to maintain your session and improve your experience. You can disable cookies in your browser settings but this may affect functionality.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights contact us at privacy@vellachat.com

7. Children

VellaChat is not intended for anyone under the age of 18. We do not knowingly collect data from minors.

8. Contact

For privacy questions contact us at privacy@vellachat.com

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